Discover the perfect touch of beauty, from stunning hair accessories to essential care, all crafted to highlight your unique glow.
Return Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
30-Day Satisfaction Guarantee
You can return your item within 30 days of delivery for a refund or exchange.
Eligibility for Returns
To be eligible, items must:
Be in new or gently used condition
Include all original parts, accessories, and packaging
Be returned with proof of purchase (order number or receipt)
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible if used extensively or damaged after delivery. Items that are broken due to misuse are not eligible for a refund.
Return Process
Contact our support team with your order number.
We’ll provide a prepaid return label and instructions.
Pack your item securely and drop it off at the carrier location.
Once received and inspected, refunds are issued within 3–5 business days to your original payment method.
Exchanges
If you need a different item or received a defective product, we’ll replace it at no additional cost.
Return Shipping Costs
Returns for damaged, defective, or wrong items are 100% free.
For all other returns, the cost of return shipping may be deducted from your refund unless otherwise stated in your promotion.
Free shipping policy
We’re happy to offer Free Standard Shipping on all qualifying orders.
Free Shipping Eligibility
No minimum purchase required.
Processing Time
Orders are processed within 1–2 business days.
Delivery Time
Standard delivery typically takes:
3–7 business days
Remote areas may require additional time
Order Tracking
You’ll receive a tracking number via email as soon as your order ships.
